Charlotte, NC; February 20, 2017 — DecisionPoint, a leader in M&A advisory services for middle-market technology companies, announced today that its client, Symmetrics, a provider of business intelligence solutions that bring together contact center systems and corporate data, has acquired Stytch, a data analytics platform that provides insight driven dashboards.
Stytch provides a single, cohesive cloud analytics experience, connecting, blending and modeling all types of data into interactive reports and dashboards. Following the transaction, Stytch, whose solution was previously deployed under a white label arrangement with Symmetrics, will become more closely integrated into the Symmetrics solution, transforming Symmetrics into an end-to-end platform from back end data management to front end visualization. The combined breadth of capabilities, flexibility of data and ease of use will provide a richer solution to Symmetrics’ clients.
“We were pleased to be able to facilitate the combination of these two great companies who as one entity can provide a more robust solution to clients in the contact center business” said Tom Wilson, Managing Partner of DecisionPoint.
Symmetrics Business Intelligence specializes in real-time, historical and contact detail reporting for contact centers. We take best practices from business intelligence, data warehousing, and big data and apply them to the specific domain of the contact center. With support for major systems from Avaya, Cisco, Verint, Aspect, Unify and Interactive Intelligence, our Symmetrics Suite allows you to bring all your contact center information together in one place for reports, dashboards and scorecards that solve business problems. Our solutions fit the unique reporting and analysis needs of our customers, no matter how many different systems, applications, or call center sites they have. For more information, please visit www.symmetrics.com.
Stytch is a data analytics platform that provides business teams with everything they need to get more insights, faster-from data to dashboards. With flexible self-service data preparation tools, Stytch empowers business analysts to more easily blend and model their data, providing the foundation for better quality data discovery and reporting across the enterprise. Stytch is founded by business intelligence (BI) industry veteran and serial entrepreneur, Mark Cunningham. For more information, please visit www.stytch.com.
DecisionPoint is a unique leader in M&A advisory services for middle-market technology companies and their venture capital investors in the software, services, cleantech, biotech, healthcare IT and communication sectors. For additional information on DecisionPoint, visit www.DecisionPointINT.com.
For further information, contact: Tom Wilson, Managing Partner; (704) 248-1124; .